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From cxdvt@jaring.net Mon Apr 02 03:17:29 2012
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From: "CX Management"
To:
Subject: Coaching & Mentoring Skills for Managers (10 & 11 May 2012)
Date: Sun, 01 Apr 2012 13:06:45 +0100
MIME-Version: 1.0
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Content preview: If this mail has been sent to you by mistake or if you prefer
not to receive any future emails from us on Training Workshops announcements;
please forward this mail to us at training@cxmgmt.com or cxmgmt@myjaring.net
with "REMOVE" in the subject line. We apologize for any inconveniences caused.
Thank you. CX Management Development presents Coaching & Mentoring Skills
for Managers 10 & 11 May 2012 [...]
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If this mail has been sent to you by mistake or if you prefer not to rec=
eive any future emails from us on Training Workshops announcements; plea=
se forward this mail to us at training@cxmgmt.com or cxmgmt@myjaring.net=
with "REMOVE" in the subject line. We apologize for any inconveniences =
caused. Thank you.
CX Management Development
presents
Coaching & Mentoring Skills for Managers
10 & 11 May 2012
Summit Hotel, Subang Jaya
(9am =96 5pm)
Managers or Supervisors will increase the productivity of their team by =
coaching and mentoring their staff.
A coach can be assigned but the mentor-mentee relationship must be mutua=
lly agreeable.
Companies can only benefit when mentoring and coaching programs are form=
alized.
WHO WILL BENEFIT
HR, Admin, Departmental Heads & Executives Supervisors
=B7 Who want to know how to coach and mentor their staff to increase pro=
ductivity
=B7 Who want to know how to find a mentor for themselves
COURSE OBJECTIVES
After the training workshop, participants will :
=B7 Know the difference between coaching and mentoring
=B7 Know the roles of coaches & mentors
=B7 Know the 8 steps to find a mentor.
=B7 Know how to use the Conversation Coaching system with 7 caps
=B7 Know how to coach for results via mindset changes, behavior and acti=
on
=B7 How to set up formal mentoring & coaching programs in their workplac=
e
KEY TOPICS
=B7 Difference between a Coach and a Mentor
=B7 Role and skillset of a Mentor
=B7 How Mentors and Mentees benefit from this relationship
=B7 8-step system to find your Mentor
=B7 How to conduct a mentoring session
=B7 Role and skillset of a Coach
=B7 The Conversation Coaching system
o Don=92t listen for what=92s wrong but for =85
=A7 Underlying beliefs
=A7 Assumptions
=A7 Interpretations
o Speak from a commitment to make a difference
=A7 How to be tough but compassionate if the coachee has to =93lose face=
=94
o The 7 Conversation Caps
=A7 When to use & remove each cap
o The POWERFUL conversation formula so that the coachee leaves with grea=
ter clarity, power and readiness to act
=B7 Triple aspects of Coaching
=A7 To ACT with tips & techniques
=A7 To THINK with new mental models
=A7 To BE different after each coaching session
=A7 Fluid framing to be accountable
=A7 Eliminate justification, lay blame & denial
=B7 How to formalize mentoring & coaching programs in the workplace
METHODOLOGY
=D6 Stimulating Lecture
=D6 Analytical Learning through Case Study & Exercises
=D6 Workshop Sessions.
COURSE FACILITATOR
Mr. Jonathan Chan brings with him a wealth of experience with almost 30 =
years=92 experience in numerous industries such as consulting, banking, =
training and stock broking.
He held positions of Senior Manager, Training Asia Pacific for Price Wat=
erhouse, Director IT Consulting in KPMG and CEO of CyberQuote Pte Ltd. H=
e attended the Train-the-Trainer course in Price Waterhouse UK and T Har=
v Eker=92s Train-the-Trainer=92s course in Singapore.
Jonathan was the IT Consulting Director of a global Consulting Firm and =
the CEO of a firm that provided Training services. He has mentored and c=
oached as well as being a mentee and a coachee. Few, if any other, train=
er can share real-life experience at the top of the corporate ladder, as=
he has =93been there and done that=94.
He has conducted many public and in-house training courses. He has train=
ed and facilitated workshops on Being a newly promoted Manager, Writing =
Winning Proposals, IT Auditing, Methodologies, Customer Service, Perform=
ance Coaching, Sales, Presentation Skills, Report Writing, Business Proc=
ess Improvement, etc. He is a certified instructor for Nicholas Boothman=
=92s =93How to Connect in Business in 90 seconds or less=94 and the foll=
ow-on =93Talk in Color=94.
Among the organizations that he has conducted in-house courses for are t=
he Sime Darby group, Mayban Finance Bhd, Tenaga Nasional Berhad, Price W=
aterhouse, KPMG, Arthur Andersen including the Chicago training center (=
3-week residential course), Harrison & Crossfields, Sarawak Shell, Huffc=
o East Asia, Phillip Securities Pte Ltd, Standard Chartered Bank, SIM Un=
iversity and was a guest lecturer in an MBA course conducted jointly by =
the Ohio University and Tenaga Nasional Berhad. He has conducted 2 other=
5-day residential courses, one for newly hired consultants and the othe=
r for newly promoted managers.
Mr. Chan holds a B.Sc. (Honours) from the Imperial College of Science an=
d Technology, University of London.
IN-HOUSE TRAINING
This workshop can be run in-house.
ADMINISTRATION
Course Fees (HRDF/SBL =96 100%)
Early Bird Discount (before 26 April 2012)
Course Fees : RM990.00 per person
Group Discount : RM950.00 per person for 2 or more participants.
Normal Course Fees
Course Fees : RM1180.00 per person
Group Discount : RM1100.00 per person for 2 or more participants.
All registration must be accompanied with payment.
All cheques should be crossed =93A/C Payee=94 and made payable to =93CX =
MANAGEMENT DEVELOPMENT=94
(Fees are inclusive of tea breaks, lunch, course materials and Certifica=
te of Attendance)
CONTACT
CX Management Development
PSMB Approved Training Provider (No: 1630)
TEL: 03-8024 1697 / 03-8023 4013 / 016-272 8306 (SG Lim / Lynda /Vivienn=
e )
FAX : 03-8024 4026
Email: training@cxmgmt.com
Online Registration: http://www.cxmgmt.com
Office Hours: Monday to Friday (9.00 am =96 6.00 pm)
REGISTRATION FORM (Closing Date: 3 May 2012)
Coaching & Mentoring Skills for Managers (10 & 11 May 2012)
(Ref auto)
Name of Company: =85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=
=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85
Address: =85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=
=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85...
=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=
=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85..
Tel. No: =85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85 Fax No: =85=
=85=85=85=85=85=85=85=85=85=85=85=85=85.=85=85=85=85=85=85=85
Contact Person: =85=85=85=85=85=85=85=85=85=85=85=85.. Email : =85=85=85=
=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85.
Approving Manager: =85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=
=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85.
Designation: =85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=
=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85
PARTICIPANT(S) NAME:
Participant 1 : =85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85..=85=
Designation =85=85=85=85=85=85=85=85=85=85=85=85=85
H/P No: =85=85=85=85=85=85=85=85=85=85=85=85=85. Email: =85=85=85=85=85=85=
=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85.
Participant 2 : =85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85..=85=
Designation =85=85=85=85=85=85=85=85=85=85=85=85=85.
H/P No: =85=85=85=85=85=85=85=85=85=85=85=85=85. Email: =85=85=85=85=85=85=
=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85.
Participant 3 : =85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85..=85=
Designation =85=85=85=85=85=85=85=85=85=85=85=85=85.
H/P No: =85=85=85=85=85=85=85=85=85=85=85=85=85. Email: =85=85=85=85=85=85=
=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85.
Participant 4 : =85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85..=85=
Designation =85=85=85=85=85=85=85=85=85=85=85=85=85.
H/P No: =85=85=85=85=85=85=85=85=85=85=85=85=85. Email: =85=85=85=85=85=85=
=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85.
Forthcoming workshops in April - May 2012
Website: http://www.cxmgmt.com
April 2012
9 & 10 Apr 2012 - Why Steve Job=92s Presentations Insanely Great?
9 & 10 Apr 2012 - Management Skills for Executives
9 & 10 Apr 2012 - Introduction to Inventory Management
9 & 10 Apr 2012 - Enhancing Interpersonal Communication Skills
12 & 13 Apr 2012 - Kepimpinan dan Motivasi Untuk Penyelia dan Team Leade=
r
12 & 13 Apr 2012 - Managing Your Human Capital Strategy
12 & 13 Apr 2012 - Accounting & Finance for Non-Accounting Professionals
12 & 13 Apr 2012 - Achieving Peak Performance at the Workplace
16 & 17 Apr 2012 - Developing Effective Competency-Based TNA (Training N=
eeds Analysis)
16 & 17 Apr 2012 - Improving Work Performance via Appraisals
18 Apr 2012 - Records & Filing Management
17 & 18 Apr 2012 - Writing Skills for HR Documentation
18 & 19 Apr 2012 - Competency-Based Behavioral Interviewing =96 The New =
Approach - (Free Training for SMEs)
19 Apr 2012 - Pengurusan Masa dan Tekanan Kerja Yang Berkesan
19 & 20 Apr 2012 - Speak & Write Functional English at the Workplace
20 Apr 2012 - Meningkatkan Kecemerlangan & Etika Pemandu Korporat & Peke=
rja Admin
23 Apr 2012 - Understanding Body Language =96 How to Read and Understand=
ing Others=92 Thoughts
23 & 24 Apr 2012 - Effective Cash Flow Management
25 & 26 Apr 2012 - How to Open & Close Sales Successfully
25 & 26 Apr 2012 - Maintenance Scorecards
25 & 26 Apr 2012 - What Every Employer Should Know on their Rights & Pro=
tections with the Employment Law
MAY 2012
7 & 8 May 2012 Enhancing Your Project Management Skills
9 May 2012 Customer Complaints Investigation Techniques
9 & 10 May 2012 Effective Book-Keeping Skills
9 & 10 May 2012 Delivering Advanced Customer Service - by Going the Extr=
a Mile!
10 May 2012 Peranan Pekerja Dispatch
10 & 11 May 2012 Coaching & Mentoring Skills for Managers
14 & 15 May 2012 Advanced Supervisory Development Skills
14 & 15 May 2012 Inventory, Purchasing & Store Management Techniques
14 & 15 May 2012 Effective HR Management
23 May 2012 Business Etiquette - Getting It Right!
23 & 24 May 2012 Pemahaman Pengurusan Logistik Yang Berkesan
23 & 24 May 2012 Strategic Leadership & People Management Skills
23 & 24 May 2012 Managing Change for Higher Performance
24 May 2012 Achieving Success through Excellent Superior-Subordinate Rel=
ationship
25 May 2012 Sikap Kerja Positif & Berkerja Berpasukan
25 May 2012 Industrial Misconduct - How to Handle Minor & Major Miscondu=
ct
25 May 2012 Build WIN-WIN Business Relationship
To unsubscribe or if you prefer not to receive any future emails from us=
on Training Workshops announcements: Send an e-mail to: mailto:training=
@cxmgmt.com with
"REMOVE" in the subject line. Please allow us a timeframe of 24 hours to=
remove the email Thank you.
Anti-SPAM Policy Disclaimer: Mail cannot be considered spam as long as w=
e include contact information and a remove link for removal from this ma=
iling list. If this e-mail is unsolicited, please accept our apologies. =
Further transmissions to you by the sender may be stopped at NO COST to =
you.
CX Management Development - Tel: 03-80241697 / 80234013, Email: training=
@cxmgmt.com, Http://www.cxmgmt.com
------=28242837_7520_4533_8300_773260957259
Content-Transfer-Encoding: quoted-printable
Content-Type: text/html; charset="windows-1252"
|
|
|
training@cxmgmt.com
or cxmgmt@myjaring.net
with "REMOVE" in the subject line. We apologize for any
inconveniences caused. Th=
ank
you.
CX
Management Development
presents=
Coachi=
ng
& Mentoring Skills for Managers
10
& 11 May 2012
Summit
Hotel, Subang Jaya
&nb=
sp;
(9am =96 5pm)
Managers or
Supervisors will increase the productivity of their team by coaching and
mentoring their staff.
A coach can=
be
assigned but the mentor-mentee relationship must be mutually
agreeable.
Companies c=
an
only benefit when mentoring and coaching programs are
formalized.
WHO WILL BENEFIT
HR, Admin,
Departmental Heads & Executives Supervisors
=B7 &nbs=
p;
=B7 &nbs=
p;
COURSE OBJECTIVES
After the
training workshop, participants will
:
=B7 &nbs=
p;
=
=B7 &nbs=
p;
=
=B7 &nbs=
p;
=
=B7 &nbs=
p;
=
=B7 &nbs=
p;
=
=B7 &nbs=
p;
=
=
KEY TOPICS
=B7 &nbs=
p;
Difference
between a Coach and a Mentor
=
=
=B7 &nbs=
p;
Role and
skillset of a Mentor
=
=
=B7 &nbs=
p;
How Mentors=
and
Mentees benefit from this relationship
=
=
=B7 &nbs=
p;
8-step syst=
em
to find your Mentor
=
=
=B7 &nbs=
p;
How to cond=
uct
a mentoring session
=
=
=B7 &nbs=
p;
Role and
skillset of a Coach
=
=
=B7 &nbs=
p;
The
Conversation Coaching system
o
Don=92t lis=
ten
for what=92s wrong but for =85
=A7Underlying
beliefs
=A7Assumptions=
=A7Interpretat=
ions
=
o
Speak from =
a
commitment to make a difference
=A7How to be t=
ough
but compassionate if the coachee has to =93lose face=94
=
o
The 7
Conversation Caps
=A7When to use
& remove each cap
=
o
The POWERFU=
L
conversation formula so that the coachee leaves with greater clarity,
power and readiness to act
=
=B7 &nbs=
p;
Triple aspe=
cts
of Coaching
=A7To ACT with
tips & techniques
=A7To THINK wi=
th
new mental models
=A7To BE diffe=
rent
after each coaching session
=A7Fluid frami=
ng
to be accountable
=A7Eliminate
justification, lay blame & denial
=B7 &nbs=
p;
How to
formalize mentoring & coaching programs in the
workplace
<=
SPAN
style=3D"FONT-FAMILY: 'Arial Black','sans-serif'; FONT-SIZE: 12pt; FONT-=
WEIGHT: normal">
<=
SPAN
style=3D"FONT-FAMILY: 'Arial Black','sans-serif'; FONT-SIZE: 12pt; FONT-=
WEIGHT: normal">METHODOLOGY
=D6 &nbs=
p;
=D6 &nbs=
p;
=D6 &nbs=
p;
COURSE FACILITATOR
=
Mr. Jonatha=
n
Chan brings wit=
h
him a wealth of experience with almost 30 years=92 experience in numerou=
s
industries such as consulting, banking, training and stock
broking.
=
=
=
He held
positions of Senior Manager, Training Asia Pacific for Price Waterhouse,
Director IT Consulting in KPMG and CEO of CyberQuote Pte Ltd. He attende=
d
the Train-the-Trainer course in Price Waterhouse UK and T Harv Eker=92s Train-the-Traine=
r=92s
course in Singapore.
=
=
=
Jonathan
was the IT
Consulting Director of a global Consulting Firm and the CEO of a firm th=
at
provided Training services. He has mentored and coached as well as being=
a
mentee and a coachee. Few=
, if
any other, trainer can share real-life experience at the top of the
corporate ladder, as he has =93been there and done that=94.
=
=
He has
conducted many public and in-house training courses. He has trained and
facilitated workshops on Being a newly promoted Manager, Writing Winning
Proposals, IT Auditing, Methodologies, Customer Service, Performance
Coaching, Sales, Presentation Skills, Report Writing, Business Process
Improvement, etc. He is a certified instructor for Nicholas Boothman=92s
=93How to Connect in Business in 90 seconds or less=94 and the follow-on=
=93Talk
in Color=94.
=
=
=
Among the organizations that he has
conducted in-house courses for are the Sime Darby group, Mayban Finance
Bhd, Tenaga Nasional Berhad, Price Waterhouse, KPMG, Arthur Andersen
including the Chicago training center (3-week residential course),
Harrison & Crossfields, Sarawak Shell, Huffco East Asia, Phillip
Securities Pte Ltd, Standard Chartered Bank, SIM University and was a
guest lecturer in an MBA course conducted jointly by the Ohio University
and Tenaga Nasional Berhad. He has conducted 2 other 5-day residential
courses, one for newly hired consultants and the other for newly promote=
d
managers.
=
=
Mr.
Chan holds a B.Sc. (Honours) from the Imperial College of Science and
Technology, University of London.
IN-HOUSE
TRAINING
This
workshop can be run in-house.
ADMINISTRATION
Course Fees
(HRDF/SBL =96 100%)=
Early Bird Discoun=
t
(before 26 April
2012)
Course
Fees &n=
bsp; : RM990.00
per person
Group
Discount : RM950.00
per person for 2 or more participants.=
Normal Course
Fees
Course
Fees &n=
bsp; : RM1180.00
per person
Group
Discount : RM1100.00
per person for 2 or more participants.
All
registration must be accompanied with payment.
All
cheques should be crossed =93A/C Payee=94 and made payable to =93CX MANA=
GEMENT
DEVELOPMENT=94
=
(Fees
are inclusive of tea breaks, lunch, course materials and Certificate of
Attendance) <=
o:p>
CONTACT
CX Managemen=
t
Development
=
PSMB Approved Training Provider (=
No:
1630)
=
TEL: 03-8024 1697 / 03-8023 4013 / 016-27=
2
8306 (SG Lim / Lynda /Vivienne )
=
FAX
: 03-8024
4026
=
Email: training@cxmgmt.com
=
Online Registration: http://www.cxmgmt.com
=
Office Hours: Monday to Friday
(9.00 am =96 6.00
pm)
REGISTRATION
FORM
(Clo=
sing
Date: 3 May 2012)<=
/H4>
Coaching
& Mentoring Skills for Managers (10 & 11 May 2012)
(Ref
auto)
Name of
Company:
=85=85=85=85=
=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=
=85=85=85=85=85=85=85=85=85
Address:
=85=85=85=85=
=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=
=85=85=85=85=85=85=85=85=85=85=85=85=85...
=85=85=85=85=
=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=
=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85..
Tel. No:
=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85 Fax
No:
=85=85=85=85=
=85=85=85=85=85=85=85=85=85=85.=85=85=85=85=85=85=85
Contact Per=
son:
=85=85=85=85=85=85=85=85=85=85=85=85..=
Email :
=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85.
=
Approving
Manager: =85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=
=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85.
=
Designation=
:
=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=
=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85
PARTICIPANT=
(S)
NAME:
Participant
1 :
=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85..=85 Designati=
on =85=85=85=85=85=85=85=85=85=85=85=85=85
=
H/P No:
=85=85=85=85=85=85=85=85=85=85=85=85=85. =
Participant
2 :
=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85..=85 Designation =85=
=85=85=85=85=85=85=85=85=85=85=85=85.
=
H/P No:
=85=85=85=85=85=85=85=85=85=85=85=85=85.
Participant
3 :
=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85..=85 Designation =85=
=85=85=85=85=85=85=85=85=85=85=85=85.
=
H/P No:
=85=85=85=85=85=85=85=85=85=85=85=85=85. =
Participant
4 :
=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85=85..=85 Designation =85=
=85=85=85=85=85=85=85=85=85=85=85=85.
H/P No:
=85=85=85=85=85=85=85=85=85=85=85=85=85. =
Forthcoming
workshops in April - May 2012
=
Website: http://www.cxmgmt.com
=
April
2012
- Why Steve Job=92s Presentations Ins=
anely
Great?
&nbs=
p;
- Management Skills for
Executives
&nbs=
p;
Apr 2012 - Introduction to Inventory
Management
Enhancing Interpersonal Communicati=
on
Skills
&nbs=
p;
Kepimpinan dan Motivasi Untuk Penye=
lia
dan Team Leader
Managing Your Human Capital
Strategy
&nbs=
p;
Accounting & Finance for
Non-Accounting Professionals
Achieving Peak Performance at the
Workplace
Developing Effective Competency-Bas=
ed
TNA (Training Needs Analysis)
Improving Work Performance via
Appraisals
&n=
bsp;
- Records & Filing
Management
Writing Skills for HR
Documentation
Competency-Based
Behavioral Interviewing =96 The New Approach - (Free
Training for SMEs)
&nbs=
p;
&n=
bsp;
- Pengurusan Masa dan Tekanan Kerja Y=
ang
Berkesan
Speak & Write Functional Englis=
h at
the Workplace
&nbs=
p;
20 Apr 2012 &n=
bsp;
- Meningkatkan Kecemerlangan & Et=
ika
Pemandu Korporat & Pekerja Admin
&n=
bsp;
- Understanding Body
Language =96 How to Read and Understanding O=
thers=92
Thoughts
&nbs=
p;
Effective Cash Flow
Management
&nbs=
p;
How to Open & Close Sales
Successfully
&nbs=
p;
Maintenance
Scorecards
&nbs=
p;
- What Every Employer Should Know on
their Rights & Protections with the Employment
Law
7
& 8
May 2012 =
; Enhancing Your Project Management
Skills
9
May
2012 &n=
bsp;
Customer Complaints Investigation
Techniques
9
& 10 May
2012 Effective Book-Keeping Skills
9
& 10 May
2012 Delivering Advanced Customer Service - by Going =
the
Extra Mile!
10
May
2012 &n=
bsp;
Peranan Pekerja Dispatch
10
& 11 May 2012 Coaching & Mentoring Skills for
Managers
14
& 15 May 2012 Advanced Supervisory Development Skills
14
& 15 May 2012 Inventory, Purchasing & Store Management
Techniques
14
& 15 May 2012 Effective HR Management
23
May
2012 &n=
bsp;
Business Etiquette - Getting It
Right!
Pemahaman Pengu=
rusan
Logistik Yang Berkesan
23
& 24 May 2012 Strategic Leadership & People Management
Skills
23
& 24 May 2012 Managing Change for Higher
Performance
24
May
2012 &n=
bsp; Achieving Success through Excellent
Superior-Subordinate Relationship
25
May
2012 &n=
bsp;
Sikap Kerja Positif & Berkerja
Berpasukan
25
May
2012 &n=
bsp;
Industrial Misconduct - How to Handle Minor &=
;
Major Misconduct
25
May
2012 &n=
bsp; Build WIN-WIN Business
Relationship
=
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|
CX Management Development - Tel: 03-8024169=
7 /
80234013, Email:
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